Zedti

Privacy Policy

Last updated: February 2026

1. Data Controller

Zedti (hereinafter, "we", "our" or "the Platform") is responsible for processing personal data collected through this platform.

  • Company name: Zedti Technologies S.L.
  • Tax ID (CIF): B26660910
  • Address: Calle Ejemplo 123, 28001 Madrid, Spain
  • Contact email: privacidad@zedti.com
  • Data Protection Officer: dpo@zedti.com

2. Data We Collect

We collect the following types of personal data:

2.1. Data provided directly by the user

  • Registration data: name, email, phone, password
  • Business data: business name, address, tax ID
  • Booking data: requested services, dates, notes
  • Payment data: processed securely through Stripe

2.2. Automatically collected data

  • Technical data: IP address, browser type, device
  • Usage data: pages visited, actions taken
  • Cookies: as per our Cookie Policy

3. Purpose of Processing

We process your personal data for the following purposes:

  • Service provision: managing your account, processing bookings, sending service-related notifications
  • Invoicing: issuing invoices and managing payments
  • Communications: sending service information, terms changes, security updates
  • Marketing: only with your express consent, sending offers and promotions
  • Service improvement: analyzing platform usage to improve the user experience
  • Legal compliance: fulfilling applicable legal and tax obligations

The processing of your data is based on:

  • Contract performance: for the provision of the contracted service (Art. 6.1.b GDPR)
  • Consent: for sending commercial communications (Art. 6.1.a GDPR)
  • Legal obligation: for compliance with tax and accounting obligations (Art. 6.1.c GDPR)
  • Legitimate interest: for improving our services and fraud prevention (Art. 6.1.f GDPR)

5. Data Retention

We retain your data for the following periods:

  • Account data: for as long as your account is active, plus 2 years after deletion
  • Billing data: 6 years as required by tax obligations
  • Booking data: 3 years from the booking date
  • Marketing data: until you withdraw your consent

6. Data Recipients

Your data may be shared with:

We do not sell or share your personal data with third parties for commercial purposes.

7. International Transfers

Some of our service providers may be located outside the European Economic Area. In such cases, we ensure appropriate safeguards through:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Certifications such as the EU-US Data Privacy Framework

8. User Rights

As a data subject, you have the right to:

  • Access: know what data we process about you
  • Rectification: correct inaccurate or incomplete data
  • Erasure: request the deletion of your data ("right to be forgotten")
  • Restriction: restrict the processing of your data
  • Portability: receive your data in a structured format
  • Objection: object to the processing of your data
  • Withdraw consent: at any time, without affecting the lawfulness of prior processing

To exercise these rights, contact us at privacidad@zedti.com or through the form available in your user panel.

If you believe your rights have not been properly addressed, you may file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of data at rest
  • Role-based access control
  • Regular security audits
  • Staff training in data protection

10. Minors

Our services are not directed at minors under 14 years of age. If we detect that we have collected data from a minor without the necessary parental consent, we will proceed to delete it immediately.

11. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes via email or through a notice on our platform. We recommend reviewing this page periodically.

12. Contact

For any questions regarding this policy or the processing of your data:

  • Email: privacidad@zedti.com
  • DPO: dpo@zedti.com
  • Address: Calle Ejemplo 123, 28001 Madrid, Spain